- This topic has 2 replies, 2 voices, and was last updated Aug 2, 2017 10:01pm by
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I paid for the product, got a registration code, tried to put it in, and got this message. What gives?
Please make sure that the name field looks *EXACTLY* like in the e-mail you received. That is almost certainly the issue.
It has to contain your name followed by the e-mail address in parantheses, exactly like in the mail you got.
Take a look at the example image that is attached to the key e-mail. It shows how it is supposed to look.
Use COPY AND PASTE to avoid typos.
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