no email after order

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  • #126024
    tempqwert
    Participant

    I just bought vorpX but didn’t recieve a download link.. what i must do?

    #126027
    Ralf
    Keymaster

    Your order is marked as “failed” in the database of our payment service MyCommerce, hence they did not send you anything.

    You almost certainly were not charged for this failed attempt. If against the odds you were charged (you can verify that in your PayPal account), please send us your PayPal receipt and we will clarify the matter with MyCommerce.

    Otherwise you can either try again or send a mail to support |at| vorpx com, we can then provide you with a fallback purchase method that may work better for you.

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