Same problem. Registration not working

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Viewing 15 posts - 1 through 15 (of 17 total)
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    Posts
  • Oct 2, 2013 at 6:57pm #10714
    ramy77
    Participant

    Hello,

    Thanks again for buying the vorpX beta version.

    Here is your registration information:

    Please make sure that you copy the full name INCLUDING THE E-MAIL ADDRESS into the registration dialog .

    Name:
    Key:

    Registration information cannot be validated. Please advice.
    Ramy El Hefni

    Oct 2, 2013 at 9:23pm #10718
    360FOV
    Participant

    When you copy the name make sure to copy the email by its side, including the parentheses.

    Oct 2, 2013 at 10:21pm #10725
    ramy77
    Participant

    That’s what I did but still the same( Registration information cannot be validated). Hope to get support from developer ASAP. Thanks

    Oct 2, 2013 at 10:23pm #10726
    Azuretruth
    Participant

    All antivirus and fire walls off?

    Oct 2, 2013 at 10:25pm #10727
    ramy77
    Participant

    Ya I disabled Norton as well.

    Oct 3, 2013 at 12:30am #10734
    Ralf
    Keymaster

    Please contact support |at| vorpx com in case of any licensing issues.

    Oct 3, 2013 at 7:12am #10762
    ramy77
    Participant

    Thanks Ralf , I already did just after I encountered the problem which is more than 12 hours ago. Appreciate your work

    Oct 3, 2013 at 8:04am #10763
    Ralf
    Keymaster

    Please resend your mail to support, maybe it got lost. I’m sure your problem can be solved. So far every licensing issue was solved.

    Oct 3, 2013 at 8:16am #10764
    ramy77
    Participant

    I just sent the email again. Thank you

    Oct 3, 2013 at 9:48am #10770
    ramy77
    Participant

    Problem solved . Mostly my fault since I didn’t realize that I generated the request code from my pc at work which was different from the one I have at home…. Thanks Ralf for your assistance

    Oct 3, 2013 at 5:55pm #10811
    velma01
    Participant

    i have done the same thing. also installed it at work but not activated it yet.

    now i want to install and activate it on my own pc but the request codes do not match. i dont see any way to change the request code so it matches my activation name and key. how can i change this?

    for sure i dont have to re-send the mail and wait another 30+ hours?

    how does this work if you want to install it to pc number 2 as is allowed?

    Oct 3, 2013 at 6:18pm #10812
    Ralf
    Keymaster

    velma, send a mail to support |at| vorpx com describing this and include the request code from your home PC, you will then get an activation pretty quickly.

    Oct 4, 2013 at 12:10am #10829
    erwan
    Participant

    Hello,

    My registration is not working, also I found odd that my request number is the same than my registration code. I have no firewall or antivirus running.
    Sent an email with all the info to support.

    Have a great day Ralf

    Oct 4, 2013 at 12:30am #10831
    erwan
    Participant

    WOW support already solved my problem. FASTEST support ever !!!!

    Thanks a lot :)

    Oct 4, 2013 at 9:05am #10854
    velma01
    Participant

    my problem still not solved. I have not received word from the support yet.

    ill wait it out a bit more but would realy like to have a reply with a new activcation code for my home pc within 8 hours so I can play around with it when the weekend starts.

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