Sending registration code via gmail is being blocked

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  • #221965
    jmoog121
    Participant

    I can’t see my post so if this is double post I apologize

    Hi Ralf,

    I keep getting blocked by IONOS with RFC 5322 not plausible …

    #221997
    Ralf
    Keymaster

    Your post offended the spam filter due to the many links, sorry. I removed most of it to make sure it stays.

    In regard to your actual problem I can’t say much unfortunately. If you maybe have some mail forwarding to your own server configured in Gmail that’s probably the issue. Just a wild guess though, other mails from Gmail arrive without problems.

    Anyway: As an alternative use the contact form (Support > Contact in the menu above), although it says to not send key requests that way. Will take a bit longer since the license server can’t respond to messages sent via the form automatically, but I’ll make sure your key is sent manually.

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