3 days, still no reg key

Homepage Forums Installation and Registration Support 3 days, still no reg key

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #104409
    Dead2
    Participant

    Coming up on 72 hrs now, and still no registration key received.

    Also no replies to my emails to support |at| vorpx com.

    I have received 4 emails relating to the order, and one email regarding the registration for the forums. My ISP has sent me a full system-wide log of all attempted emails from any @vorpx.com address, and none of those are missing on my end and no deliveries were blocked/marked as spam.

    #104410
    Ralf
    Keymaster

    Did you send your request code? If so, there apparently is an issue with receiving mails from you. We did not receive any mail from you to support or the registration mail address unfortunately.

    Please use the contact form in the support menu above to send your request code and ideally also provide an additional e-mail address if possible. Thanks.

    #104412
    Dead2
    Participant

    Yes, I sent the request code twice actually. I re-sent via the contact form now.

    I have received no bounce messages back from the mail servers, yet, but according to my ISP that is indeed the problem. They are looking into the problem.

    #104413
    Dead2
    Participant

    Thanks for the prompt reply and the subsequent emailed key. :)

    #104414
    Ralf
    Keymaster

    Your key has been sent now. Let me know if it didn’t reach you.

    Glad this is solved.

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