Application launch failure

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #81397
    Nakor
    Participant

    Hello,

    I bought VorpX about an hour ago. The app does not launch. Either executable (config or control) crashes with no info if run as an administrator.

    vorpConfig.exe as admin:

    Description:
    Stopped working

    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: vorpconfig.exe
    Problem Signature 02: 0.8.1.0
    Problem Signature 03: 552c1c31
    Problem Signature 04: PresentationFramework
    Problem Signature 05: 3.0.0.0
    Problem Signature 06: 4fee6de1
    Problem Signature 07: 626a
    Problem Signature 08: e1
    Problem Signature 09: System.Windows.Markup.XamlParse
    OS Version: 6.2.9200.2.0.0.256.48
    Locale ID: 1033

    vorpControl.exe as admin:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: vorpControl.exe
    Application Version: 0.8.1.0
    Application Timestamp: 5534e664
    Fault Module Name: vorpControl.exe
    Fault Module Version: 0.8.1.0
    Fault Module Timestamp: 5534e664
    Exception Code: c0000005
    Exception Offset: 000097a1
    OS Version: 6.2.9200.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 5861
    Additional Information 2: 5861822e1919d7c014bbb064c64908b2
    Additional Information 3: f3d5
    Additional Information 4: f3d5be0cad2787556264647dc02181c3

    Also, when run normally (not as admin) it also crashes right away.

    vorpConfig.exe run normally:

    vorpX does not seem to be properly installed. Some files or folders appear to be missing.

    Please reinstall the application.

    vorpControl.exe run normally:

    Sorry, vorpX encountered a critical error and cannot do its magic. :\

    Try restarting the application. If the problem persists, reinstalling vorpX might help.

    Error code: 2

    #81399
    Nakor
    Participant

    To save time here are some more facts about my situation:

    – My Rift is up to date.
    – My Direct X is up to date.
    – I uninstalled my antivirus earlier today before even attempting to install VorpX. I am not running any antivirus at all at the moment.

    #81400
    Ralf
    Keymaster

    Do you use different users for admin/normal use?

    If so, please give your normal user admin rights for the installation, afterwards you can change the rights back.

    In such dual user scenario the installer would copy vital files to the admin user’s user dir. Making it impossible for the normal user to find the files.

    Running vorpX as admin should generally be avoided. It’s only necessary for (old) games that require admin rights.

    #81401
    Nakor
    Participant

    I didn’t even think of that. Could I not also install as an admin?

    #81404
    Ralf
    Keymaster

    If you have your games installed for the normal user, the method described is the one you should use. As said above, if you install vorpX with your admin user the user files will be copied to the admin user’s user dir and aren’t available for the normal user.

    #81405
    Nakor
    Participant

    Yeah sorry I realized that after I posted it. Just added admin rights. Going to try it now.

    #81407
    Nakor
    Participant

    Ok it seems to be working now. Does this have something to do with the certification process? Windows can be pretty annoying sometimes. Thanks for the help.

    #81411
    Ralf
    Keymaster

    Glad this is solved.

    TBH I generally would advise against such a setup for a personal PC. Makes a lot of sense for corporate PCs when the normal user of the machine isn’t supposed to do certain things. But for a private machine you don’t really gain anything since UAC was introduced in Vista (except potential problems ;)). Not my call though, of course.

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