Awaiting my activation key

Home Forums Installation and Registration Support Awaiting my activation key

This topic contains 1 reply, has 2 voices, and was last updated by  Ralf 7 months, 1 week ago.

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  • #168596

    bobstheword
    Member

    I am awaiting my key to arrive, it has been way more than the 48 hours …

    #168604

    Ralf
    Keymaster

    There doesn’t seem to be a purchase with your name or e-mail address in the database of our e-Commerce service MyCommerce. If you used another mail address for the purchase, please let me know – even better would be your MyCommerce Order-ID. Without any of these I can’t even check what might be going on with your order.

    Please also check your PayPal/credit card account whether you actually were charged. If an order cannot be found, it’s quite likely that it didn’t go through.

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