Can't login to download new version

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  • #123998
    Recluseallknight
    Participant

    I bought it a few months ago and have not changed my email or anything, I got this email sent to me on the 14th of August so I can confirm it is the right email.

    Dear Customer,

    Thank you for buying the vorpX beta. To activate vorpX, please follow these steps:

    1. Install vorpX from the link you got earlier

    2. SEND AN E-MAIL WITH THE REQUEST CODE that is displayed in the license dialog to [address removed] .

    Please make a backup of the installer. Your download link will expire after three weeks.

    If you have any questions, we would be happy to welcome you at our web forum: http://www.vorpx.com/forums .

    You can also reach us per e-mail: support at vorpx com .

    Kind regards,

    The vorpX team

    http://www.vorpx.com

    #123999
    Ralf
    Keymaster

    I’m not really sure whether I understand your problem, sorry.

    You can simply use the web installer that you reveived to reinstall vorpX, without the need to login anywhere.

    If you didn’t keep a copy, you can get a new one here: https://www.vorpx.com/request-new-download/

    If your key does not work anymore, please check whether your request code is still the same. It may have changed due to new hardware for example. if the request code is different than before, you need to request a new key.

    #124000
    Recluseallknight
    Participant

    Thanks for the quick reply let me give it a shot

    #219031
    sarika78
    Participant

    “I’m having trouble logging in to get the updated version. It was a frustrating experience because I had been looking forward to the upgrade. I’m hoping for a speedy fix so I can use the newest features.

    #219032
    Ralf
    Keymaster

    Please check the reply two posts above yours, the support FAQ or for the latest cutting edge version the 24.1.0 post on the frontpage.

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