Can’t request key on second computer!

Homepage Forums Installation and Registration Support Can’t request key on second computer!

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  • #214218
    EvgenPeka
    Participant

    I’ve bought new computer and got excited to try some favorite games in VR, but vorpX simply doesn’t want to request new key. I could request a new download link, but when I run the app, enter my e-mail and request code there’s an error. And I’m sure this is correct e-mail, I still have letter with an old key. Please do something, this software is great, but I can’t afford to pay another 30 euro for new copy (and I thing I paid 60 last time)

    #214219
    Ralf
    Keymaster

    Did you check the FAQ post on top of this sub-forum?

    My activation key cannot be verified.

    Please double check whether the request code in the license dialog is the same as in the key e-mail. If not, send us your new request code. Also please make sure to enter the data in the name field correctly. It has to look exactly like in the key e-mail. Use copy and paste to avoid typos. The key e-mail has an example image attached that illustrates how it’s supposed to look.

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