Desktop Viewer crashes on launch

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  • #216061

    Hi,
    Having worked fine for a while Desktop Viewer crashes pretty much immediately on launch. I’ve tried standard and beta versions, with and without admin rights, all other apps shut down etc. What am I doing wrong? Help please!

    Troubleshooting log attached in case that helps:
    https://drive.google.com/drive/folders/1mr7YL5h-BG6cE0GAdI4rz8jLOgOjc2Hj?usp=sharing

    Win 11, 13700k, 2080ti, Reverb G2

    #216113
    Ralf
    Keymaster

    No error in the logfiles and also nothing in the system info that looks as if it could potentially get in the way. So not much I can say unfortunately.

    Try to uninstall vorpX. Then manually delete the C:\ProgramData\Animation Labs\vorpX folder and reinstall vorpX afterwards.

    CAVEAT: If you have profiles that you put some effort into, back them up first in the config app by dragging them from the local profiles list to the desktop.

    #216161

    Just uninstalling hadn’t worked. Deleting the folder and re-installing did work.

    Thankyou very much Ralf.

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