May 7, 2015 at 7:00pm #84026guy4732Participant
I’m sorry but I’ve purchased this software quite a while ago, i used it a couple of times to no avail. Gave up. Tries to start it this morning and it says files missing. Turns out WIndows defender deleted your files and now I can’t even redownload it because you guys can’t post a regular download link/Download REQUEST link ANYWHERE. How am i supposed to download my purchased software now? The previous link expired. No customer support phone number, No live chat. Just shitty email support which takes 2-3 weeks to get a reply. Is this company being run by an 18 year old that just learned how to code? Get more customer service reps so you can reply to emails faster than 2-3 weeks. And if there are any moderators going through these forums at least once a month COuld you please send me a new download link because this is starting to fucking piss me off.May 7, 2015 at 10:17pm #84410KarlorParticipant
A lot of people must of got the dk2 for their kids after they watched a few youtubers videos and broke down and got one for them. With how crappy most of you act it makes me think a lot of little kids and or dumb people jumped in and purchased development gear as a final product. It is a bit of a pain but its development gear and beta software what in the hell do you expect? Go home little brony, go home….May 8, 2015 at 1:44pm #86219gustavor38Blocked
Sorry to read your post Karlor.
Perhaps you may go back to school and study a course about how to be polite with a person with problems. Empathy? Compassion?
I am totally in line with guy´s post.
Anybody is loosing his equity. You can say that this is a beta software bla, bla, bla.
I think this are excuses.
This product is priced as a commercial one and would be consider like that.
When an early development product is sold anything more must be put to user disposal in my honest opinion.
I can´t find the support of this product adecuate. You can read other products or games forum when they are in development and devs are with the user hand to hand.
I think that this product always will be an alpha version, this is a personal project without any warranty, really do you think that this site is a support site or only is a tears bucket about the product?May 8, 2015 at 2:12pm #86254RalfKeymaster
@ gustavor38 : Maybe you shouldn’t take everything for granted that someone writes, especially not the original post above. Noone waits weeks for a download link. Also the main dev (me) is on the forum almost every day. I’d say you have a hard time finding product forums with more active devs. Besides that I really don’t know what to say to your post. For your own sake I assume you are trying to be funny.
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