Email mismatch due to sales vendor pulling another email from Paypal

Homepage Forums Installation and Registration Support Email mismatch due to sales vendor pulling another email from Paypal

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #208833
    petri.sirkkala
    Participant

    Unfortunately the sales platform decided to replace my entered email with the one returned from PayPal. The one in PayPal can receive email, but not send any (it is a routing service, not a mailbox).

    It would have been great to use the email entered on the order form instead. Now I seem to be stuck with a payment for a product I can not use.

    Yours:
    Petri Sirkkala

    #208834
    petri.sirkkala
    Participant

    Also it would be double fine to let users know that they have to use an email they can send emails under.

    I assumed as much, but alas failed because the email I gave was not used by MyCommerce.

    #208835
    Ralf
    Keymaster

    I have changed your mail address to the one you used to register here and resent your key.

    Let me know if it still didn’t reach you.

    #208836
    petri.sirkkala
    Participant

    Thanks for great support Ralf.

    I got the license.

    You never know where and how your email addresses are passed around. :)

    Yours:
    Petri Sirkkala

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