Error: ERR-023

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  • #18031
    prosportal
    Participant

    When I launch VorpX, this is what is displayed in the service console.

    OVR::DeviceManager – initialized.
    OVR::DeviceManagerThread – running (ThreadId=0x9D4).
    [TrackingManager] Display added: UUID=SerialRD Driver=0
    OVR::Win32::HIDDevice – Failed to open HIDDevice: \\?\hid#vid_2833&pid_0001#7&19
    6e5068&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
    OVR::Win32::HIDDevice – Closed ‘\\?\hid#vid_2833&pid_0001#7&196e5068&0&0000#{4d1
    e55b2-f16f-11cf-88cb-001111000030}’
    Error: {ERR-023} [TrackingManager] Unable to create detected HMD sensor device
    OVR::Win32::HIDDevice – Opened ‘\\?\hid#vid_2833&pid_0001#7&196e5068&0&0000#{4d1
    e55b2-f16f-11cf-88cb-001111000030}’
    Manufacturer:’Oculus VR, Inc.’ Product:’Tracker DK’ Serial
    #:’M1GIH3RGBF2A’ Version:’18’
    [TrackingManager] Sensor added: PrintedSerial=M1GIH3RGBF2A UUID=
    OVR::SensorDevice – Closed ‘\\?\hid#vid_2833&pid_0001#7&196e5068&0&0000#{4d1e55b
    2-f16f-11cf-88cb-001111000030}’
    OVR::Win32::HIDDevice – Closed ‘\\?\hid#vid_2833&pid_0001#7&196e5068&0&0000#{4d1
    e55b2-f16f-11cf-88cb-001111000030}’
    —————

    Fresh install with Runtime 0.4.2 and running the service manually.

    #18073
    prosportal
    Participant

    Come on guys, you took my money now support your product.

    Console

    Desktop

    #18078
    prosportal
    Participant

    So, this was apparently caused by Zone Alarm. I had already disabled the service and the startup items, but I guess I had to completely uninstall it.

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