- This topic has 2 replies, 2 voices, and was last updated Oct 26, 2015 6:39pm by
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Today I bought from you VorpX , I made payment but did not receive a link to download. Please answear my emails from [mail address removed]
There should have been a link shown on the last page of your order process.
You will receive a mail from MyCommerce containig it shortly. Unfortunately this can take up to 20 minutes sometimes. Please also make sure to check your spam folder.
If you are sure that your order went through and you do not receive the mail from MyCommerce within an hour, please report back here.
I removed your mail address above, so it doesn’t fall prey to spam bots.
Just saw that your order was from earlier today. You should not only have received the MyCommerce mails long ago, but also a reminder sent from us directly.
If you did not get any of these mails, please double check your spam folder.
If you can’t find the mails there, please provide us with an alternative mail address, since apparently there is an issue sending mails to your primary address then. Thanks.
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