Just bought (on a Saturday) how long is the delay after I email for a key?

[Tarks]

Also I wish you’d tell people BEFORE they buy that there’s potentially a 2 day delay… I’d of bought it ready for this weekend :(

You will receive information electronically immediately after ordering!
You will be able to download the product immediately after ordering!

^ Is true but misleading, not really a nice first step for new customers.

[Ralf]

You should receive your key in a few hours.

The text is unfortunate, granted. But it was not possible to change it, since the purchase process is externally handled. You receive your key as soon as possible.

[Tarks]

Still no key :(

I’m assuming you don’t have control of the payment process, but I’m surprised you haven’t setup a template email to use that you could send out, then use a program to parse the results and do this in an automated way.

[Ralf]

Hi Tarks,

Judging from the time of your post, you should have received your key already.

If not: did you send the request key? Please send a mail to support |at| vorpx com if you have any questions. Thanks.

[Author]

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