just purchased

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  • #124056
    skeetermagoo
    Participant

    I have never before purchased software with such complicated installation instructions. I can’t even figure it out. You ask me to e-mail you some sort of code that is supposed to be in the license dialog? I find no request code, no license dialog. Plus you suggest I make a backup of the installer since it expires in 3 weeks. How do I do that? I purchased the software, I installed the software, but nothing works since I can’t figure out how to jump through all your extra hoops. I reread both your e-mails several times. There is nothing called a request code. Nowhere! And as far as licensing dialog? Really? Can you be more vague? Please help, or refund, seriously this is frustrating beyond belief.

    #124071
    skeetermagoo
    Participant

    where is it. I’ve read the e-mails several times. There is nothing called a request code that I can find.

    #124075
    skeetermagoo
    Participant

    Over an hour after purchasing this software and I still can’t use it. No response to my e-mails and no response on the forums. And yet I see Ralf is posting. I can’t be the only person that doesn’t see a REQUEST CODE anywhere in the body of the e-mails sent since purchasing this software. What a crummy system for activation. If this is the way activation goes, I really think I’m going to hate trying to actually use this software.

    #124093
    Ralf
    Keymaster

    Sorry for needing a little bit of time to get back to you, it’s Sunday here too.

    The request code is shown in the dialog that appears when you start vorpX after installing it.

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