Key not emailed

[jackcdv]

Hi! I sent the email to receive the key to download vorpx in an incorrect format. I was wondering when (if ever) i will get my key. Thanks!

[Ralf]

I can see a purchase with the mail address you used to register here, but no key request.

Please resend the key request from the same mail address that you entered into the purchase form. Your key should arrive within a few minutes if the server can verify the mail address.

[iammany7777777]

Hello, I purchased yesterday but still have yet to receive key. Was wondering if this issue could be resolved quickly. Thank you for all your hard work.

[Ralf]

I see your purchase, but no key request e-mail seems to have reached us, otherwise you should have a gotten an automated reply with the key a few minutes later.

Make sure to follow the instructions displayed in the license dialog to get your key.

You have to send an e-mail with the machine specific request code that gets displayed in the dialog. Without this code the license server can’t compute your key.

[iammany7777777]

Thank you for such fast and responsive services. 5 out of 5.

[Author]

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