new to Vorpx 10 days in and have yet to get it to work please hepl

[moblackny]

I have had vopx for about 10 days now and have yet been able to get it too work. I have contacted support and have followed all of the suggestions they gave but no luck. seeing if anyone here can help. the errors I get is no oculus headset found I have the meta quest 3. Also getting the failed to attach exe. I have check to make sure nothing that can interfere with it is running. these are the steps I am doing. please let me know if they are not correct as I am new to this.
1. opening vorpx config selecting oculus as device
2. going to local profiles and selecting the profile for the game I am trying to use and clicking apply and close
3. powering on the meta quest 3 which is connected via link cable to pc meta quest link software loads and says connected (although I have read that I should close the meta quest software because vorpx will detect without it so I have tried both ways)
4. Then clicking on the shortcut on my desktop for the game I want to use. (although I have read that I shouldn’t and I should start the game through vorpx but have yet to see a option to do so)

I get attaching said exe then attaching exe failed then the menu option comes up where I can choose to install helper or preferred helper which I have tried both then I get no oculus headset found.

this is a 6 week old powerhouse windows 11 pro computer with more then enough hardware to run any game at max settings $2000+ 48GB ram RTX4060 TI MSI b760 4TB Samsung 990 pro with heatsink

I do have dual monitors which I just read this morning that this can be a possible issue so I have yet to try disabling one of them about to leave for work so don’t have time to try this. if anyone can assist it would be greatly appreciated. Games I have tried are Dirt 3, all GRID games, WRC Generation and Call of duty modern warfare.

Also just checking when they say to make sure there are no conflicting software running they just mean to stop there processes in task manager not uninstall them. I know that is a no brainer but I have spent over 30hr in 10 days trying to get this to work so I want to make sure Im not missing anything. I consider myself to be a above average computer technician and troubleshooter but this has me stumped to say the least.
Please HELP someone

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