No e-mail received after purchase?

Homepage Forums Installation and Registration Support No e-mail received after purchase?

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  • Author
    Posts
  • #166906
    neonllama
    Participant

    I have a not received my e-mail yet.
    Order number: removed
    D.Ball

    Thanks

    #166908
    Ralf
    Keymaster

    Your order is marked as “failed” in the database of our payment service MyCommerce, hence they did not send you anything.

    You almost certainly were not charged for this failed attempt. If against the odds you were charged (you can verify that in your PayPal account), please send us your PayPal receipt and we will clarify the matter with MyCommerce.

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