Not received a key yet and would like a refund before you send one

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  • #10673
    Dudesre89
    Participant

    I have posted here and also contacted customer support. This is to ask for a refund before I receive my Key which after 35 hours hasn’t arrived. I am going to test the beta in a few weeks time and then decide. Please do not send me a key because I have now stated here that I want a refund and will note the time here and in my email to customer support. If you send a key after this then this is not my fault and I will still want a refund. Thankyou!!

    #10674
    Ralf
    Keymaster

    Getting refund before auhorization is no problem, please a email whith name used when purchasing and your order number number, we will refund your money immediatly after wards.

    Out of couriosity: Did ever send an registration request? After 35 hours you should have gotten your activation, there went definitely something wrong.

    #10678
    Dudesre89
    Participant

    Yes I did send the registration request, but never got a key even after contacting customer support. I have now been refunded and will test the beta in a few weeks time before I purchase. I hope it all goes well because I am looking forwards to playing lots of games with this driver. Thanks!!

    #10683
    Ralf
    Keymaster

    Fair enough. Also good to know that refunds are handled this quick.
    Looking forwarding to seeing you again.

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