Homepage › Forums › Installation and Registration Support › not working ? This topic has 2 replies, 2 voices, and was last updated Nov 20, 2015 12:32am by gritts. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts Nov 19, 2015 at 11:33pm #91382 grittsParticipant hi,just paid for this and installed it with link provided & it installs ok but wont run ?? i get application error 0xc0000018 ?? how do i manage to get the request code Nov 20, 2015 at 12:22am #91385 RalfKeymaster This is probably caused by your virus scanner. Try to disable it and see whether that helps. Nov 20, 2015 at 12:32am #91387 grittsParticipant hi,it works when i disable my webroot antivirus but i cant leave it off,i sent the request code & the key they sent wont work ?? Author Posts Viewing 3 posts - 1 through 3 (of 3 total) You must be logged in to reply to this topic. Log In Username: Password: Keep me signed in Log In Register / Register