Reg Help

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #194827
    ahward21
    Participant

    Hi!

    I bought this 24 hours ago, sent an email straight after. I saw it says it takes up to 48 hours but also saw people got their key straight after sending the email.

    I haven’t received the key yet and would love to play some outer worlds VR. Apologies for being impatient. Could you send me the key manually or have I done something wrong? Thanks !

    #194831
    Ralf
    Keymaster

    I see a purchase with your mail address but no key request from you yet.

    Please (re-)send an e-mail with the request code that is shown when you launch vorpX to the e-mail address that is shown there. Provided your e-mail can be parsed automatically, you should receive your key shortly after.

    Alternatively you can use the contact form above under Support > Contact, just in case your mails do not get through. Getting a reply might take a little longer that way though since it is not automated.

    #194845
    ahward21
    Participant

    I’m sure you have to deal with our incompetence a lot, sorry to bother you and thank you so much for your time and help !!

    Problem solved :)

    #194846
    Ralf
    Keymaster

    No problem at all. Glad this is solved.

Viewing 4 posts - 1 through 4 (of 4 total)
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