"Registration did not succeed."

Homepage Forums Installation and Registration Support "Registration did not succeed."

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  • #166078

    I paid for the product, got a registration code, tried to put it in, and got this message. What gives?


    Please make sure that the name field looks *EXACTLY* like in the e-mail you received. That is almost certainly the issue.

    It has to contain your name followed by the e-mail address in parantheses, exactly like in the mail you got.

    Take a look at the example image that is attached to the key e-mail. It shows how it is supposed to look.

    Use COPY AND PASTE to avoid typos.


    Oh, ok, that solved the issue, thanks.

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