Registration emails

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  • Author
    Posts
  • #123270
    Redcap036
    Participant

    Hi, I just bought & registered VorpX, and i was lust looking thru the forums and read about the having used two emails to buy and register when awaiting the key.

    So just to get ahead of a problem i thought i’d drop you an email and point out that I used two emails as well when buying and registering.

    [removed] was used to purchase the program thru paypal
    Order [removed]

    [removed] was used to register and the one i would like the key attached to please.

    Hope this helps.

    Peter

    #123272
    Redcap036
    Participant

    Ok got the key but it says that it’s,” registration did not succeed, your registration information could not be validated”

    what next?

    #123292
    Ralf
    Keymaster

    Please make sure that BOTH the name and the key look EXACTLY like shown in the key e-mail. The name field has to contain the name folowed by the mail address in parantheses EXACTLY like shown in the key e-mail.

    The EXAMPLE IMAGE that is attached to the key e-mail shows how it should look.

    Use COPY AND PASTE to avoid typos. Do not type anything manually.

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