Registration Issue

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  • #25954
    jassuyt
    Participant

    Probably the worst experience i have ever had purchasing a product.

    Followed the steps int he email. Sent my Registration Code XXXX [code removed by admin] and put in the key and information information exactly as it is in the email and I get activation not successful. Seriously, if not fixed tonight I am just going to get my money back.

    #26103
    Ralf
    Keymaster

    Please make sure that you paste in both the name and the key exactly as shown in the mail you got, Name INCLUDING THE E-MAIL ADDRESS. It’s best to copy and paste the whole line. There is an example image attached to the key e-mail that shows how the dialog is supposed to look like after pasting in the data.

    Also please check for leading or trailing whitespaces after pasting in the data. Those might cause problems.

    If that does not solve your issue (it almost certainly will), please send a mail to support |at| vorpx com.

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