The key cannot be activated because the name I entered is not in English

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  • #214247
    allenxiang
    Participant

    i send the email,but can’t activated the key,it reminds me that[Registration did not succeed.Your registration information could not be validated.]

    I guess it is because I wrote the Chinese name on the paypal order, so it cannot be recognized in your database. Please help me solve this problem.

    You can reply to me in the forum, or send me an email. Thank you!

    ————————
    what i recived:

    Request Code:
    56646-53932-D7E05-EECC6
    Name:
    怡林 相 (544510374@qq.com)
    Key:
    blablabla

    #214248
    allenxiang
    Participant

    Amazingly, I tried again, copying my [name] directly into the forum again, and this time it worked.

    I guess because of the whole Angle sign and the half Angle sign? Or is the content received in the email directly copied will have more space?

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