Trouble with the advanced profile authoring key

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • Apr 20, 2016 at 11:12pm #101244
    NipOc
    Participant

    Hi,
    I sent the authoring code, but when I got the key back the code had changed and the key didn’t work.
    The code changed several times now, so how do I unlock the authoring UI?

    Also, why is a key necessary, wouldn’t a warning be enough?

    Apr 20, 2016 at 11:41pm #101245
    Ralf
    Keymaster

    Huh, that’s rather odd. Did you change any hardware?

    Apr 21, 2016 at 12:59am #101249
    NipOc
    Participant

    No, it changes over time. I get a new code every few hours, even when vorpx is open in the background.

    Apr 21, 2016 at 10:04am #101264
    Ralf
    Keymaster

    Odd. Please contact support |at| vorpx com, so we can figure this out.

    Apr 22, 2016 at 4:31pm #101293
    NipOc
    Participant

    Did you get the emails?
    I sent one yesterday and last Saturday and haven’t got a response yet.

    Apr 26, 2016 at 5:19pm #101433
    NipOc
    Participant

    I guess that means no support and advanced profiles for me.

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