I have been trying to get a new download link for the past week now but I have yet to hear back. I have attempted it 4 times this week without a single reply using the link https://www.vorpx.com/request-new-download/ and using the email address I registered on this forum using (which is the same one that I received the MyCommerce order confirmation on).
This order is from back when I purchased a license back in Nov 2020 but could not get around to sit down and try to use till recently due to lack of time and personal issues around the time the order actually went through (it took 3 weeks and my emails to support at vorpx com were ignored back then too).
PS: The contact form on the main site is broken. Captcha always returns the same one and a timeout so I am having to request help on here without publically posting my order number and email address. Registration and login for this forum also took quite a few attempts as it kept throwing up server errors due to “maintenance downtime or capacity problems”. I attempted each of these on the latest Firefox as well as the latest Chromium and without using my usual script and ad blockers.