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- This topic has 3 replies, 2 voices, and was last updated Dec 18, 2016 2:33pm by WhiteRabbit.
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Dec 17, 2016 at 1:06pm #123713WhiteRabbitParticipant
Hello,
I just installed VorpX successfully and it freezes whenever I try to open the in game configuration menu. In particular whenever I start the desktop viewer the whole thing crashes and freezes when I press the delete key.
The configuration menu shows up but the mouse disappears and then the FOV collapses to a very small conical circle (clipping the entire scene like a vignette) and then an hourglass appears in the bottom right of my field of vision and the app hangs.
I am not running any other software at this time other than the oculus home app.
Please let me know what can be done.
Thank you
Sorin
Dec 17, 2016 at 8:41pm #123722RalfKeymasterThis sounds extremely weird, never heard of something like this before. Does the same thing happen with any game or just with the desktop viewer?
Please open the config app directly after the issue occurs and create a trouble shoot data archive. Send this together with an issue description to support |at| vorpx com. Can’t promise anything since the issue is totally unheard of, but maybe the log file shows something useful.
Dec 18, 2016 at 1:41pm #123731WhiteRabbitParticipantThis seems to be the relevant part of my log file, is it a driver issue/dX11 issue?
INF: Display Adapter Description: NVIDIA GeForce GTX 1070
INF: Nvidia Driver Version: 36909, r369_04
INF: D3D11 Manager: Buffer Resolution: 2560×1440
INF: D3D11 BufferGrabber initialized. Grab mode: 1
INF: UIRendererDX11: Initialized
INF: UI Manager: Initialized (D3D11)
INF: TrackerRift: Init
INF: Keyboard: Init
INF: Input Manager: Initialized
INF: TrackerRift: Init
INF: OculusDirectModeManager: base initialized.
INF: OculusDirectModeManager: renderer initialized.
INF: Engine3D: Scene Initialized: 100
INF: RendererDX11: Initialized.
INF: SettingsUI: Init
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: UIRendererDX11: DrawText Exception
ERR: DXGI SwapChain: D3D11 UpdateManager Exception
ERR: IUnknownContainer: Release exception, owner name: D3D11ShaderManager
ERR: IUnknownContainer: Release exception, owner name: UIRendererDX11
INF: UIRendererDX11: Released
ERR: OculusDirectModeManager: Render Exception
ERR: DXGI SwapChain: Present Exception
ERR: DXGI SwapChain: Present Exception 2Dec 18, 2016 at 2:33pm #123733WhiteRabbitParticipantI updated my nvidia drivers to the latest version and now the virtual desktop doesn’t crash as soon as I open the config menu, however it crashes after switching the background setting from lounge to ambient etc.. The mouse also still disapears when I start the menu and I need to navigate using the keys
There is also no errors in the log but the crash is the same (freezes + tunnel vision + hour glass in bottom right)
INF: Display Adapter Description: NVIDIA GeForce GTX 1070
INF: Nvidia Driver Version: 37633, r375_00
INF: D3D11 Manager: Buffer Resolution: 2554×1405
INF: D3D11 BufferGrabber initialized. Grab mode: 1
INF: UIRendererDX11: Initialized
INF: UI Manager: Initialized (D3D11)
INF: TrackerRift: Init
INF: Keyboard: Init
INF: Input Manager: Initialized
INF: UIRendererDX11: Released
INF: Display Adapter Description: NVIDIA GeForce GTX 1070
INF: Nvidia Driver Version: 37633, r375_00
INF: D3D11 Manager: Buffer Resolution: 2560×1440
INF: D3D11 BufferGrabber initialized. Grab mode: 1
INF: UIRendererDX11: Initialized
INF: UI Manager: Initialized (D3D11)
INF: TrackerRift: Init
INF: OculusDirectModeManager: base initialized.
INF: OculusDirectModeManager: renderer initialized.
INF: Engine3D: Scene Initialized: 100
INF: RendererDX11: Initialized.
INF: SettingsUI: Init
INF: Engine3D: Scene Initialized: 11
INF: Engine3D: Scene Initialized: 12
INF: Engine3D: Scene Initialized: 100
INF: Engine3D: Scene Initialized: 12
INF: Engine3D: Scene Initialized: 100 -
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