VorpX fails to start, error

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  • #220186
    SugoiNL
    Participant

    Recently, VorpX stopped working for me. Possible since a Windows 10 update.

    The Control is not running, when manually trying to start “vorpControl.exe”, it display a windows application error message saying:
    “The application was unable to start correctly (0xc000007b). Click OK to close the application.”

    When trying to start vorpX Config, I get a similiar error message saying:
    “vorpX does not seem to be properly installed. Retrieving some config data failed. Please reinstall the application.”

    I have already reinstalled en rebooted multiple times. Tried to install on both the default and on different folders.

    Anyone else have this issue? Is there anything I can try?

    #220189
    Ralf
    Keymaster

    Sounds suspiciously like one of those antivirus programs that chose to be more of an annoyance than helpful. If you happen to use anything else than Windows Defender, make sure to exclude the vorpX program folder. Even better: get rid of the invasive third party AV altogether. For all normal intents and purposes Defender is more than enough since a decade. Windows Defender will kick in automatically when removing third party AV.

    #220192
    SugoiNL
    Participant

    Thank you for reply. I am only using Windows Defender and haven’t used anything else recently.

    It looked like it happened somewhere after a windows update, so I was kind of worried that it might actually be Windows Defender messing things up. But if that would be the case, I would expect many more reports of this kind of issues.

    I have no idea what else to try, so I’m open to any suggestions.

    #220238
    g4ry
    Participant

    Did you ever get it working? i am currently having the exact same issue.

    #220256
    SugoiNL
    Participant

    I’m afraid not. Tried all kinds of things and multiple reinstalls. No cigar yet.

    #220257
    BaraB
    Participant

    +1 I have the same issue

    I have no AV running apart from Windows defender,
    I used the latest install link just requested yestartday.
    The installer says it’s for VorpX version 21.3.5.0 – Is that the latest one though?

    #220258
    BaraB
    Participant

    Just to add more info for this topic, upon starting VorpX after the fresh install and the error message the OP quoted, I also get the following messages popping up:

    – MSVCP140.dll was not found
    – VCRUNTIME140.dll was not found

    I hope it helps to narrow down the issue.

    #220265
    Ralf
    Keymaster

    Please make sure to be online while installing vorpX. If necessary the installer downloads potentially missing dependencies like the VC runtime.

    #220272
    BaraB
    Participant

    I’m definitely online. Today I also tried the beta version, with the exact same error messages as a result when trying to start config or the app.

    #220273
    Ralf
    Keymaster

    Then for whatever reason either the VC download failed or your Windows registry is broken so that the installer couldn’t determine whether it needs to download the VC runtime or not.

    Check the link below. BOTH the x86 and x64 versions are required.

    https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

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