GarrWolfdog

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  • in reply to: Eager for Registration Code #13412
    GarrWolfdog
    Participant

    OK, so got this all cleared up.

    Turns out my card company misinformed me about being charged, and MyCommerce never got back to me about what happened.
    After Chatting with Ralf he gave me a link to the paypal checkout which worked right away :)

    in reply to: Eager for Registration Code #13407
    GarrWolfdog
    Participant

    I’ve emailed you directly with the details.
    If there was a problem with the billing service, they seem to have charged me regardless.

    in reply to: Eager for Registration Code #13402
    GarrWolfdog
    Participant

    Hi Ralf,

    I created another thread before finding this one; https://www.vorpx.com/forums/topic/when-can-i-expect-my-code/ [admin edit: linked thread merged into this one]

    As you can see all I got was a rather unhelpful message saying the order needed to be verified; the only link was to email that support email address. I emailed as instructed, with my order number but have yet to hear anything back almost a full day later.

    in reply to: Eager for Registration Code #13400
    GarrWolfdog
    Participant

    Adding my voice here too. been wait a full day and got no code.

    Seriously, there’s grounds for a false advertising legal action here, as the order page says “You will be able to download the product immediately after ordering!”. This is clearly not true, and yet I’ve still been billed.
    I’m giving it 72 hours to come through before talking to the company lawyers.

    I certainly hope the product is bloody amazing to make all this hassle worthwhile.

    in reply to: Eager for Registration Code #13399
    GarrWolfdog
    Participant

    Hi,

    I bought VorpX yesterday but after the check-out process I just got a message saying you guys would be in touch to verify my order and that I should email you regarding it.
    I emailed and waited a day and i’m still waiting. What’s going on?!

Viewing 5 posts - 1 through 5 (of 5 total)