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Mycommerce support is a joke. It seems that I have to wait till next week until I hear from them again. Don’t worry Ralf, I am still patient and can wait until you are less busy.———————
After another 24 hours I got this mail:
Thank you for contacting RegNow.
We apologize for the inconvenience. Unfortunately, we are unable to determine the cause of the issue with the information provided. Please reply with additional information so that we may assist you. If you are receiving an error message, please include the message or message number. If you do not have this information, please try to place a new order.
To attempt a new order, start by going to the vendors website.
Before attempting a new order, please try to delete your cookies and browsing history for your better assistance of your online purchase.
Add the product(s) you wish to purchase to the shopping cart. Once you have the items you wish to purchase in the shopping cart click on “Checkout”. We recommend when placing an order that you enter your billing information as it appears on your credit card billing statement.
Please note that your order is not complete until you press the “Submit Order” button at the bottom of the Order Confirmation Page.If you would like to place an order over the phone we can definitely assist you. Your may dial this number 1-877-353-7297 to reach our order placement department and customer service.
Thank you for your patience.
Giving me a Washington phone number when I live in Germany is really brilliant.
After another 24 hours they finally seem to realise I’m not too stupid to click some buttons and write my name, but they still seem worried I may be not clever enough to receive emails:Thank you for contacting RegNow.
We are sorry for the inconvenience.
We have forwarded your concern regarding order placement issue through online purchase to our escalation department to further investigate this issue. You will be notified with our team via email within 2-3 business days and please monitor your email folders such as spam or junk mails.
Your ticket number: XXX
Order number: XXXThank you for your patience.
Thank you!
No worries, I know you are very busy, I can wait a bit.And I replied again to mycommerce, maybe they can sort this out. I’m just not very optimistic about that, after they explained me how to buy things in an online shop. ;)
Got an answer from mycommerce after almost 24 hours, and it doesn’t help at all:
Dear X
Thank you for contacting MyCommerce.We apologize for the inconvenience. Unfortunately, no complete orders were found under your information. Please try to place a new order.
To attempt a new order, start by going to the vendors website.
Add the product(s) you wish to purchase to the shopping cart. Once you have the items you wish to purchase in the shopping cart click on “Checkout”. We recommend when placing an order that you enter your billing information as it appears on your credit card billing statement.
Please note that your order is not complete until you press the “Submit Order” button at the bottom of the Order Confirmation Page.Sincerely,
Carol G.
MyCommerce
Customer Service
ordersupport@mycommerce.com
http://www.mycommerce.com/faq
Email ID: 26786397What a shitty service (I mean mycommerce)!
It seems they don’t even know their own system.I already send you an email Ralf. If there is an alternate way of purchasing vorpX for me, I would be very happy.
Thank you for your reply Ralf.
Yeah, I know this is on mycommerce and out of your control.
Their support mail is not working, as I have stated, but I used their contact form (http://www.mycommerce.com/shopper-contact , if someone else has this problem) a few hours ago. I’ll post here if I get a reply.I’m from Germany myself, I will send you an email. But I’m sure some others have the same problem, so it may be worth to look for a more general solution in the long term.
After doing some research I found out that it has to do with the anti-fraud system they have since their Regnow days, which already sucked since 2004.
But how did it reject a valid PayPal login? And why is their email not working?
This is ridiculous.Well, I don’t know why Ralf let some people try it and write about it, but doesn’t release a Beta. Doesn’t make much sense, but he certainly has his reasons.
Complaining about it every 2-3 days won’t change much about it, though.Either I am to stupid to use the link function or there is a bug.
Just copy and paste this:
@ daniel, Valez: The introduction price will be $40, as announced in an previous interview.
Even better.
@ Daniel
Please consider that of now there is only a very little base of potential customers for such a driver. If Ralf could sell his work to 100Ks of customers this would be anohter matter, but there are only 20k orders for Rifts and only arround 8k are delivered so far.
$40 for such a specialized software and such a small target audience is in fact really, really cheap.
Also I recommend you read this article:Well, in the article von roadtovr it was $45, which may or may not be a price you would want to pay for good software and to support the developer.
Of course, competition is great, but that is not the point here.
Kudos for your love of sharing information, but please share correct information. Your link is to an old version, the new website fore vireio is .
Just read the article, too.
Looking great so far and I hope you will decide to release at least early access soon.One quick and important point though:
While watching the pictures and videos on my Rift (A-Cups, screen all the way in, I clearly noticed the edges of the Rift-screen section VorpX uses.
Will there any possibility to increase the used section?