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Hi,
I was wondering if someone could help. I have previously purchased vorpx but no longer have the download link or any keys or anything. I have filled in the form requesting the link twice now and have also emailed [removed] but I’m just not getting any response either way.
Does anyone know if there is an issue with support right now or is anyone else having the same issue?
Cheers.
Hi,
I purchased vorpx Feb 19th. I received my initial confirmation email from animation labs. I downloaded / installed vorpx and sent an email with my request code as described in the instructions.
Shortly after I received an activation reminder email reminding me to send my request code, but I’ve since not received any other emails from vorpx.
I had initially thought it might have been an issue as I sent my email from a different email address than my paypal is linked to, but included my order id# as proof of purchase.
I’ve resent at least 3 emails from my origial paypal linked email address now with my request code and details, but have not received any reply at all.
Now in signing up to this forum I discovered something very strange. I didn’t receive the confirmation / activation email from wordpress. I tried resetting my password, same thing no email. I waited a day and tried signing up again under another name, same thing no email. I then immediately after tried signing up using an old gmail address I rarely use anymore and it worked.
So I’ve come to the conclusion that there is an issue between my email server and emails coming from vorpx. I’ve disabled all spam control, any geo blocking, filtering, etc and stil no luck. I’ve checked the logs and there are no logged attempts of incoming emails from vorpx, so I can only come to the conclusion that it’s being blocked / dropped by my ISP or an internet router somewhere.
Long story short, can you please send me my activation code to my gmail address.
[Personal data removed]You can cross reference this order id and reference code to my original activation request email I sent to confirm my payment. Please help. Or message me if you need to know the paypal associated email I purchased from (didn’t want to post that publicly)
Thanks,
Miles
Topic: no email after order
I just bought vorpX but didn’t recieve a download link.. what i must do?
Topic: After order : no e-mails
I just bought vorpX but didn’t recieve a download link.
