Ralf

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Viewing 15 posts - 6,976 through 6,990 (of 9,243 total)
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  • in reply to: Need Activation Key #110606
    Ralf
    Keymaster

    Sorry for the inconvenience.

    Your order is marked as “failed” in the database of our payment service MyCommerce, hence they did not send you anything.

    You almost certainly were not charged for this failed attempt. If against all odds you were charged (you can verify that in your PayPal account), please send me your PayPal receipt and I’ll clarify the matter.

    Otherwise you can either try again or contact support |at| vorpx com for an alternative purchase method, which might work better for you.

    Ralf
    Keymaster

    Did you follow the instructions in the license dialog and sent us your request code? Unfortunately we did not receive an e-mail with the request code from you. This code is required to create your key.

    If you already did send it, please contact support |at| vorpx com with an alternative e-mail address or use the contact fom in support menu above since in that case there seems to be an issue with receiving mails from your first address.

    in reply to: The "face gun" problem in FPSes #110578
    Ralf
    Keymaster

    That is not something vorpX can do unfortunately. Such functionality has to be built into the game engine. In some games it might be possible to add it via a mod, but even those are quite rare.

    in reply to: Some install questions #110577
    Ralf
    Keymaster

    The most likely cause of something like this is a conflict with your virus scanner or other “security” software. Please try to disable/uninstall it and see whether that helps.

    If it does, exclude the vorpX program folder (usually C:\Program Files (x86)\Animation Labs\vorpX) from scanning. Most av scanners allow to exclude directories.

    in reply to: Talos Principle almost working for me, but… #110576
    Ralf
    Keymaster

    The Talos Principle was made incompatible with vorpX by patches so many times that it finally was taken from the supported games list a month ago or so. I’m surprised it’s actually doing anything, last time I tried it just crashed. Once they stop making huge changes to their graphics engine, it will be looked into again, but for now consider it non-working until further notice.

    in reply to: Vorpx Desktop viewer sbs option broken #110575
    Ralf
    Keymaster

    Can you provide detailed steps to reproduce the issue reliably every time? No dice in recreating it here so far.

    Ralf
    Keymaster

    vorpX needs the headset connected to the same graphics card that the game runs on. Whether that’s the primary or secondary card shouldn’t matter, but it has to be same since otherwise vorpX can’t get the rendered game to the headset.

    in reply to: Vorpx wont work with Oculus CV1 and Witcher3 #110572
    Ralf
    Keymaster

    Did you by any chance disable head head tracking inadvertantly? There corrently is a bug that can cause something like that if head tracking is disabled.

    Might make sense to either do a factory reset (config app/trouble shoot page) or reinstall vorpX, which will also reset all settings.

    in reply to: Registration and Licensing question. #110570
    Ralf
    Keymaster

    You can activate vorpX on two PCs provided that both machines are yours. This is meant to cover desktop/laptop use cases. It cannot be used to share a license.

    in reply to: Over 48 hours, and I still don't get the key #110569
    Ralf
    Keymaster

    Your key has been sent. Let me know if it didn’t reach you.

    in reply to: Vorpx Desktop viewer sbs option broken #110469
    Ralf
    Keymaster

    Is this happening with another stereo injector running or with normal programs? If it’s related to a second injector, it’s probably some weird double/triple/multi injection issue. Something like that is not meant to work in the first place, sorry.

    in reply to: VorpX wont hook to games with Vive. #110468
    Ralf
    Keymaster

    Did you try the No Man’s Sky profile from here? That should work by simply importing it into the profile list in the config app.

    Your issue sounds more like an injection conflict though, especially OpenGL games like NMS shouldn’t cause problems otherwise, since in contrast to D3D vorpX’s OpenGL injection is not time critical.

    Please double and triple check for any potential programs that may also hook into games. Some virus scanners do not allow their users to fully disable them. If you use something like BitDefender, Webroot or Comodo for example, temporarily uninstalling might be worth a try.

    Also check for video recording software (e.g. nVidia Shadowplay from Geforce Experience), any GPU/CPU utility and chat programs that can show notifications in games.

    Ideally shut down everything that is not required. If that helps, you can easily find the offending program later.

    If you can’t solve the problem, please create a trouble shoot data archive in the config app and send it to support |at| vorpx com. I can’t make promises, but I will look into the list of programs you have running and check whether you maybe overlooked something.

    in reply to: I need Activation Key #110376
    Ralf
    Keymaster

    Please contact support |at| vorpx com in regard to this issue.

    This cannot be solved on the forum. Thanks!

    in reply to: Seek help !! #110362
    Ralf
    Keymaster

    Please send the request code to the e-mail address in the license dialog like the first time when you activated vorpX.

    This cannot be handled in the forum. Thanks.

    in reply to: No Man's Sky – Experimental Profile #110341
    Ralf
    Keymaster

    I use a slightly higher resolution since I have a GTX1080 PC here, but apart from that I play it with the settings above.

    Not everybody does, but if you like the game and don’t completely object retrofitted VR, you will like it with vorpX. If I may give a little general advice without being asked for it: this is meant to entertain, don’t over-analyze every little detail of things that are supposed to be fun – that’s just the best way of destroying exactly that fun before you can ever have it.

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