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Hello Bryson,
In most cases it should take less than an hour. A few hours max (for example over night).
Your key was sent half an hour before you made this post (25 minutes after getting your request). Please check your spam folder, just in case.
If you are sure that it didn’t reach you, please send a mail to support |at| vorpx com, ideally with an alternative e-mail address.
Non-working headtracking usually means that there is another program running that blocks the tracker (possibly a crashed one). The Oculus tracker can only be accessed by one program at a time.
if you can’t spot an offending program, re-booting Windows might be worth a try.
Not sure about the inverted axis. Inverted roll shouldn’t be possible at all normally. The other axes however might be inverted in case you play a game with inverted mouse.
Not sure whether I understand your issue correctly.
Does the config app crash when you start it? In that case please rename/delete the following folder: C:\Users\[Username]\AppData\Local\Oculus. This will most likely solve the issue.
The AppData directory may be hidden, you have to enable ‘Show hidden files’ in Windows Explorer to see it.
If you have similar problems launching multiple games, there is a high probability that something on your PC interferes with vorpX. Unfortunately there are a whole bunch of possibly offending programs, not all of them might seem obvious.
This might be a virus scanner, anything that can show content over games (for example chat programs like Skype, Mumble, X-Fire, Evolve etc.), or a special display driver. Please disable all such programs temporarily.
In cases were vorpX worked fine before (which I think is true for you), you should also try whether going back to an earlier system restore point in Windows helps. Maybe something has changed on your machine that causes this issue now.
If you checked for anything you can think of in this regard, please write a mail to support |at| vorpx com for some individual trouble shooting, containing basic system specs and a list of the games you have problems with.
Skyrim: In case you use any mods, please try a fresh and modless (vanilla) install first, and install your mods again one by one afterwards. The vast majority of mods will work fine with vorpX, but there are so many of them that it is impossible to tell whether some might cause issues. Mods that use the Skyrim Script Extender or ‘ENB mods’ are likely candidates for causing trouble.
For Far Cry 3 the following things might be worth to check:
1. Disable the in-game overlay in Uplay, otherwise you might get a black screen on startup.
2. Switch from DX9 to DX11 or vice versa. Maybe one works better for you.
3. The game sometimes seems to require several tries until vorpX hooks correctly unfortunately. Starting the game multiple times should suffice, you probably do not have to restart vorpX.Generally please check for the following things (some of that you might have done already):
1. Just in case: make sure that you run vorpX Control, not vorpX Config. It shows a tray icon in the taskbar when it is running.
2. If you use more than one monitor, check whether disconnecting the additional monitor(s) helps.
3. Make sure to set Windows display config to clone mode and vorpX monitor config to ‘Use system settings’ (which is the default).
4. If still nothing works after verifying that, there is a high probability that something on your PC interferes with vorpX. This might be a virus scanner, anything that can show content over games (for example chat programs like Skype, Mumble, X-Fire, Evolve etc.), or a special display driver. Please disable all such programs temporarily.
5. If you didn’t do that already, please take a look at the trouble shooting sticky above.
If you still have similar issues with multiple games afterwards, please write a mail to support |at| vorpx com for some individual trouble shooting, including basic system specs and the games you tried.
Without seeing the actual order: if you received this message from our billing service MyCommerce and nothing else, your order *did not complete* and your credit card was not charged for the purchase.
Please check your credit card account, whether you where actually charged, and contact me directly instead of using the MyCommerce support (ideally with your order id) via support |at| vorpx com to sort this out.
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On a sidenote: I will merge your other thread into this one to avoid clutter, just in case you wonder where it went.Hello GarrWolfdog,
Sorry for the inconvenience. To receive your activation key, you have to send us your request code. See the license dialog for details.
If you already sent your request code, and still did not receice your key yet, please write a mail to support |at| vorpx com, so we can sort this out as soon as possible.
Just in case: please also check your spam folder.
Hello vivid,
You have to start ‘vorpX Control’ not ‘vorpX Config’. It displays a tray icon in your taskbar when it is running.
The config GUI isn’t that important currently. Almost all settings can be changed ingame after pressing [DEL].
However, there also is a potential solution for the config crash: Please delete/rename the following folder C:\Users\
\AppData\Local\Oculus. This will most likely resolve the issue. The AppData directory might be hidden, you have to enable “Show hidden files” in Windows Explorer to see it. Hello Hammerschaedel,
You need a new authorization key after an OS reinstall, since the request changes in this case. Simply follow the instructions in the license dialog like before to get a new key.
@ Dino Dad : The 48hrs. are just a safety margin. Usually keys are sent within an hour. In the worst case it can take a few hours until your key arrives.
If you are already waiting longer than a few hours, please check whether you have sent us your ‘Request Code’, like mentioned in the license dialog. This code is required to create your key.
If you have questions, please send an e-mail to support |at| vorpx com .
Please take a look at the quickstart help that comes with vorpX, head tracking sensitivity is covered there. You can open the quickstart help either from the config app or via right clicking the tray icon (choose ‘Show Help’).
General tips and a trouble shooting guide are covered in the according stickies above.
The behaviour you expeience when clicking TESV.exe directly seems to be normal, it’s the same here. Looks like Steam detects that and then starts the launcher app rgardless what you clicked.
Regarding your original issue: did you check your Skyrim folder for a d3d9.dll (from an ENB mod for example)? While that is present vorpX will not work correctly. In case you use mods it might make sense in general to try a mod-less install first and then reinstall mods one by one. Most mods shouldn’t be a problem, but there might be some (especially when using the ‘Skyrim Script Extender’) that interfere with vorpX.
The only thing that comes to mind is that you might have accidentally disabled the headtracking roll. It can be activated/deactivated separately from the rest of the head tracking.
You can check this either in the vorpX Config panel or in the ingame-menu (input page)
@ Mert7: Everything is fine. l3eerme sent the request code before making his post, and he got his key.
@ l3eerme: Sorry for the inconvenience. 48hrs. is a sefety margin, usually it takes less than an hour. You should have your key in the meantime.
@ all: Although we do the best we can to send out the keys as fast as possible, in the worst case it can take a few hours until your key arrives. Please be patient, thanks. If you have questions, please send an e-mail to support |at| vorpx com .
@both of you: If you’d be willing to invest a little bit of time, I’d like to run some tests with you either next week or the week after that. Please send me a mail (address above) in case you are interested. Since you are both using an ultra large vignette scale I have a suspicion what *might* be going on, but that needs to be verified by using some test (grid) images that allow you to easily describe the distortion you see.